Overview

This article will cover how to view, download, and upload the RITS reports into your Retail Inventory Tracking System (RITS) portal.


Universal Product Code (UPC) Upload

In March 2023, Texas implemented the RITS and required an upload of your entire product catalog from Cloud Retailer.  The UPCs and descriptions uploaded in this process are critical for success when uploading the RITS Report.  


If the UPC in the RITS Report has not been uploaded, the RITS Report will be rejected.  If the description in the RITS Report does not match the description previously uploaded for the UPC, the report will be Complete with Errors.  In this case, the UPC Upload will need to be performed to include the products with erroneous descriptions.


  1. Log into your Back Office
  2. Navigate to Reports -> RITS UPC List
    1. This report is designed to find all of the new products or products that were updated in the past month.  The RITS will reject a file upload if the description of a product sold is different than when the UPC was uploaded in the past.
  3. Verify the data in the report is accurate
  4. Click on the X icon under the Grouping dropdown in the upper right corner of the report
     

  5. Select CSV to download a CSV version of the report
    1. DO NOT OPEN OR MODIFY THIS REPORT as it is in the correct format to immediately upload
  6. Log into your Texas Comptroller eSystems portal
  7. Navigate to the Access Retailer Inventory Tracking System (RITS) link in the eSystems Services section
  8. Enter your Tax ID to access the RITS upload portal
  9. Select the Universal Product Code (UPC) Upload option and click CONTINUE



  10. Drag the CSV from Step 5 into the Drag 'n' drop files here box and click CONTINUE



  11. Monitor the upload until the status is Complete
    1. If the status is not Complete and the row contains a View Errors link, click on View Errors to identify products that did not upload successfully.
    2. If the status is not Complete and the row does not contain a View Errors link in the Errors column, you MAY need to contact the HB11 department for assistance in identifying errors.  
    3. Review our article on How to Manage Texas RITS / TABC Settings which explains exactly how your products MUST be configured for a successful Complete upload.
    4. Contact Cloud Retailer for further assistance if needed.



File RITS Report

The RITS Report is the new name for the TABC Report.  There are slight differences between the two reports and Cloud Retailer meets the full requirements to file the RITS Report successfully.


Wholesales and distributors of beer, malt liquor, and wine are required to electronically file this monthly report for any sale made to retailers.  The comptroller's office compares these sales made to the retailer with the retailer's sales made to the consumer as part of the Comptroller's sales tax audit program.  This report is due by the 25th of every month.


  1. Log into your Back Office
  2. Navigate to Reports -> RITS Report
  3. Verify the data in the report is accurate
    1. If the report is empty, you MUST complete Steps 6 and below and check the "I am filing a zero report" box when uploading the RITS Report.
  4. Click on the X icon under the Grouping dropdown in the upper right corner of the report


  5. Select CSV to download a CSV version of the report
    1. DO NOT OPEN OR MODIFY THIS REPORT as it is in the correct format to immediately upload
  6. Log into your Texas Comptroller eSystems portal
  7. Navigate to the Access Retailer Inventory Tracking System (RITS) link in the eSystems Services section
  8. Enter your Tax ID to access the RITS upload portal
  9. Select the File RITS Report option and click CONTINUE




  10. Select the Year and Month to be filed



  11. Drag the CSV from Step 5 into the Drag 'n' drop files here box and click CONTINUE
    1. If the RITS Report was blank in Cloud Retailer, you MUST check the "I am filing a zero report" box and click CONTINUE



  12. Monitor the upload until the status is Complete
    1. If the status is not Complete and the row contains a View Errors link, click on View Errors to identify any error that in the RITS Report.
    2. If the status is not Complete and the row does not contain a View Errors link in the Errors column, you MAY need to contact the HB11 department for assistance in identifying errors.  
    3. Review our article on How to Manage Texas RITS / TABC Settings which explains exactly how your products MUST be configured for a successful Complete upload.
    4. Contact Cloud Retailer for further assistance if needed.


References