With Cloud Retailer, you can configure the tender window to force the user to click OK after they've entered a tender amount OR you can make the system automatically tender the transaction once the amount entered by a cashier exceeds the amount owed. Most users like the speed and simplicity of the "Auto Validate Tenders" functionality though some like the idea of having a cashier confirm before the tender executes. Either way - you can control how this functions.
- Go into the back office app > Admin tab > Device / register list.
- Select one of your POS stations and then go into its properties.
- Find the "Auto Validate Tenders" check box.
- Either toggle this on or off based on your desire.
- Allow the POS about 1 minute to synchronize and then exit the POS application and reopen.
We recommend trying the change out on a single station before making the change to all stations and definitely train your cashiers on the new workflow as it can be a subtle but surprising change!