Point of Sale - General Advice and How To

Account Payment Made Incorrectly
Overview         Occasionally you may ring up an Account Payment incorrectly and you may be wondering what you can do to correct this. Procedure This ...
Tue, 28 Jun, 2022 at 1:56 PM
Automatically tender when totals are greater than the amount owed
Overview With Cloud Retailer, you can configure the tender window to force the user to click OK after they've entered a tender amount OR you can make ...
Tue, 28 Jun, 2022 at 1:31 PM
Capabilities of POS when the internet is unavailable / offline
Overview This article will overview the offline capabilities of the cloud retailer POS. Procedure If there is no internet or network connectivity at a...
Tue, 28 Jun, 2022 at 10:20 AM
Changing / setting quantities at the POS
Overview At the POS there are a number of ways to set the quantity of the products you're selling to your customers.  Here are the options: Proced...
Tue, 28 Jun, 2022 at 10:07 AM
How to Sell Gift Cards
Overview If you are using the optional Gift Card Module in Cloud Retailer, here is a step by step process on how to sell a gift card to a customer P...
Fri, 8 Jul, 2022 at 3:35 PM
Default Receipt Templates
Overview    Your new system will include a standard set of receipt designs. Below are samples of what those designs will look like and the information the...
Tue, 28 Jun, 2022 at 9:26 AM
Disable the ability to change tax with the Tax Icon at the POS
Overview     What happens if you have cashiers that are accidentally pressing the Tax Icon next to Products at the POS removing tax from a product when it ...
Fri, 8 Jul, 2022 at 2:09 PM
Disabling a POS station
Overview     There may be instances where you have a rouge POS station, maybe a tablet device is stolen, etc, and you want to disable that POS station from...
Mon, 27 Jun, 2022 at 5:17 PM
Enable Opening Cash Amount Prompt
Overview     If you would like to have a prompt to display asking to enter the opening cash amount for a register drawer you can enable it by following the...
Mon, 27 Jun, 2022 at 5:10 PM
How do I use the Price Checker?
Overview     You can check prices with Cloud Retailer by following the steps below. Procedure While you have the Product List window up on your scree...
Mon, 27 Jun, 2022 at 11:27 AM