The Cloud Retailer POS will not know about some changes until you Sync the POS and then exit out of the POS program and re-open it. This can include things such as new Discounts, changes to your Loyalty program, changes to receipt templates, and tax changes. Basically, if you made a change and want to be absolutely sure that it is in the POS, do a sync and restart the POS. Changes to a product (price, name, etc) do not require this.
- To force a sync, click on the "Last Sync" in the upper-right-hand are of the Cloud Retailer POS.
- Click on the "Request Sync" button in the lower-left-hand area of the pop-up.
- Click on the Close button when the Sync is finished. Then, exit out of the POS and Re-Open it.