Disable receipts from autoprinting on every transaction

Modified on Mon, 11 Aug at 10:27 AM

Overview

Sometimes, we do not want the registers to automatically print receipts on every sale. This article shows how to disable (and enable) this.


Procedure

  1.  Log in to the back office. (Ex. `https://yourstore.cloudretailer.com).
  2. Go to Admin -> Device / register list.
  3. Click on the register that you want to change the receipt print setting.
  4. Look for Register Equipment and click on the box in the Document set for 'OPOS printer' as shown by the example below.
  5. In the Document Template Set page, uncheck (or check if you want the receipt printed on every sales transaction) the box under'Immediate print' corresponding to the Sales Receipt. Then click on the save button.
  6. Go to the POS and sync it by clicking on the time as shown below.
  7. Then, close and reopen the Cloud Retailer program.
  8. Test and verify the setting. If for some reason this does not work for you, please contact the tech support line so we can help.


IMPORTANT NOTE:

Access the to the back office and the register settings are determined by role. If you are not able to see or access these settings, please have an admin do the changes for you.


References



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