SOP: Disabling Sleep Mode and Securing Network Activity

Modified on Thu, 2 Oct at 11:31 AM

Overview

This article shows a step-by-step guide on how you can disable Power Saving Mode on your Windows PC (Windows 10 & Windows 11)


This is a recommended step to ensure that the power saving does not interfere with or cause any delays when applying Cloud Retailer updates 


Procedure

Prevent System Sleep (Windows)

This process stops the computer and display from entering low-power sleep states, keeping them always active.

  1. Click Start
  2. Search for Control Panel
  3. Select Power Options 
  4. On the left-hand side, select Change when the computer sleeps
  5. On the Put the computer to sleep section, click both drop downs and select Never
     
  6. Click "Additional power settings" (or "Related settings").

  7. Select "Change plan settings" for your currently active power plan.

  8. Click "Change advanced power settings."

  9. Expand the "Sleep" section.

  10. Expand "Hibernate after." Change the setting for both "Plugged in" and "On battery" to Never (or 0).

  11. To finish, click OK to save the changes.

Secure Network Adapter Uptime

To ensure the network card remains powered on and connected, stopping the system from turning it off for power conservation:

  1. Open Device Manager: Search the Windows start menu for "Device Manager" and open it.

  2. Locate Network Adapter: Expand the "Network adapters" group. Right-click your active Ethernet or Wi-Fi card.

  3. Access Properties: Select "Properties" from the menu.

  4. Adjust Power Management: Click the "Power Management" tab.

    • Uncheck the box next to "Allow the computer to turn off this device to save power."

  5. Save: Click OK to apply this configuration. This guarantees a solid network connection even when the PC is idle.





References


Average Time to Complete

5 minutes



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