Cash Drawer help.

Procedure

1.  If this is an issue where the drawer does not pop open and you don't hear a click sound when you try, refer to this article: https://helpdesk.rite.us/support/solutions/articles/67000688084-help-my-receipt-printer-does-not-print-and-the-cash-drawer-won-t-open-
2. If you lost the keys to the drawer, or it is making unusual sounds when it opens, or only partially opens, we need information about the drawer.  You can find the part and serial numbers on or in the cash drawer.  here is a video that explains where to look for it:  https://www.youtube.com/watch?v=tDuEuduMgwo
3. Once you have that information, you can contact Cloud Retailer, who will assist you.

References