RITE Help Desk

Overview     Using the procedure described here, customers who have a negative balance (this means they owe the store money / have been making purchases on...

Overview    There are a couple of methods to handle opening cash at the register.  Please review the procedure below and pick what works best for your work...

Overview     You will come across transactions where you need to pay with multiple payment methods (or tenders as they are sometimes known). Check out the ...

Overview     There are several methods of accomplishing a return or void, and it is entirely dependent on the return scenario. Lets first get familiar with...

Overview     This article will cover how to manage registers only used on a part-time basis.   Procedure Can I deactivate/reactivate Cloud Retailer...

Overview     If you need to print a receipt from a transaction there is a way to do this. Procedure Prerequisites: You will need to have a button at...

Overview    Below are some recommended workflows for the end of day process.   Here is a video highlighting the above procedure with the exception of n...

Overview     By default, Product Attributes are not searched at the POS when performing a product lookup. To enable this ability (possibly at the expense o...

Overview     If you offer wine tastings, beer tastings, or basic by the glass service, having the option for an open tab or split tab is likely helpful. Wh...

Sometimes a cashier or a manager will need to manually adjust loyalty points in a customer's account. Below is the procedure on how to do this in the CR...