Back Office / Operations Management

Product Costing
Cloud Retailer uses FIFO (first in, first out) costing algorithms.  The system is sophisticated in that it dynamically assigns costs as new costing data bec...
Thu, 27 May, 2021 at 12:40 PM
Connecting a Bluetooth scanner to a tablet for inventory scanning (SG20)
Overview This article applies specifically to the Intermec SG20 Bluetooth barcode scanner.  Procedure If you want to connect the scanner directly to t...
Tue, 8 Jun, 2021 at 1:05 PM
Setting up the PNF / Product Not Found Functionality
Overview A product's barcode is scanned that is not found the system can track this and send email alerts and allow for reporting.  To set it up follo...
Tue, 8 Jun, 2021 at 12:30 PM
Random Weight Barcode Format (UPC starts with 2)
Overview Cloud Retailer will work with random weight barcodes if they are formatted correctly.  Please see the procedure below for details.  If a customer ...
Tue, 21 Sep, 2021 at 5:35 PM
How to use Report Permissions
Overview     You may be wondering how you can limit the report to only certain staff within your organization. This can be accomplished by using report per...
Tue, 8 Jun, 2021 at 8:30 AM
A report is no longer listed
Overview    This article will detail what happens when reports go missing from the reports section in the back office. Procedure The most likely cause...
Tue, 8 Jun, 2021 at 8:32 AM
Account Statements
Overview    This article will document account statements in Cloud Retailer.  Applies to: Cloud Retailer 2.4.16 or newer. Procedure Descriptions and T...
Mon, 11 Oct, 2021 at 2:28 PM
Change the customer display logo
Overview If you'd like to change the logo that appears on the customer-facing display at the POS follow these steps: Procedure Upload your logo...
Tue, 8 Jun, 2021 at 11:44 AM
Add and remove a column on a report
Overview    This article will outline how to view the additional columns in a report that do not show by default.   Procedure To add a column to a ...
Tue, 8 Jun, 2021 at 8:49 AM
Tags that are useful
Overview     Tags on products or other data types can be useful for filtering and reporting, but in some cases, they have an additional meaning.  This docu...
Tue, 8 Jun, 2021 at 9:03 AM