General

Emergency Support Criteria
Overview Several of the products and services offered by RITE require a monthly subscription fee.  Unless otherwise specified in the agreements for a parti...
Fri, 21 May, 2021 at 10:06 AM
Viewing Your Tickets on the Help Desk
Overview Once you have signed up for our Help Desk Portal you are able to create new tickets as well as view and reply to existing tickets.  This article w...
Wed, 16 Jun, 2021 at 6:24 PM
Disabling the News/Weather app in Windows 10.
You might have noticed a new addition to the Windows 10 Taskbar. When clicked on, you get a news/weather pop-up. Some might find this usef...
Wed, 11 Aug, 2021 at 10:27 AM
How to Add/Use a Call-out Feature to a KB Article
Overview This article will teach you how to add call-out features to a KB article. These features are used to provide additional information that may be go...
Thu, 2 Sep, 2021 at 8:50 AM