Is RITE's Remote Access Secure?

Modified on Wed, 4 May, 2022 at 5:56 PM


From time to time the question of whether our remote access is secure.  In today's age, it should probably come up more often!  This article goes through just some of the security measures in place to ensure our remote access stays secure.


To answer the titular question, yes! RITE makes use of a remote access software called Connectwise Control (commonly known as ScreenConnect).  This is an industry-leading remote access tool that has been successfully used in environments requiring security certifications (such as PCI, HIPAA, and CJIS). 

To ensure access to all our remote connections RITE's implementation of Connectwise Control:

  • Is self-hosted in our private cloud
  • Is secured by 2-factor authentication
  • Has all traffic secured by TLS 1.2 and AES 256
  • Is tied into our global authentication provider
  • Is configured with role-based security limited access to authorized RITE users
  • Has OAuth sessions limited (based on time of day) to require remote access users to re-authenticate periodically
  • Has tightly restricted access to the Connectwise Control host server
  • Has auditing capabilities to track connections and connection attempts 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article