General - Cloud Retailer Common Questions

Cloud Retailer Infrastructure FAQ
Overview Cloud Retailer is an application that partly resides on your location POS stations and partly lives in the Cloud.  This document was created to he...
Tue, 12 Jul, 2022 at 10:25 AM
Cloud Retailer Versus On Premise POS
Overview Cloud-based technology is where a group of businesses that use the same technology tools shares infrastructure that is hosted somewhere outside of...
Mon, 25 Jul, 2022 at 9:34 AM
New owner - taking over a Cloud Retailer shop
Overview If you are a new owner of an existing business that is currently using Cloud Retailer, firstly, congratulations!  This document is a guide t...
Mon, 6 Jun, 2022 at 5:36 PM
PCI Compliance FAQs
Overview Q:    Now that I have Card Defender/Cloud Retailer, do I need to run PCI Compliance scans? A:    Yes.  Even though Card Defender and Cloud ...
Tue, 12 Jul, 2022 at 10:52 AM
Setting Up Cloud Retailer for Square and Curbside Pickup
Overview     This article contains a quick video showing what is needed to set up the Cloud Retailer point of sale software for curbside pickup. This has b...
Tue, 12 Jul, 2022 at 10:48 AM
Types of custom software development work
Overview If the Cloud Retailer team conducts the customization, we classify the work into two different categories.  Bespoke and Framework. Bespo...
Mon, 6 Jun, 2022 at 4:38 PM
What to expect if the internet goes down OR server outages occur
Overview     This article is to explain what to expect at the POS if the internet goes down or there is some kind of outage that takes place.  Depending on...
Tue, 12 Jul, 2022 at 10:42 AM
Splitting a store off in a multi-store environment
Overview     You may be a in a situation where you are selling a store or breaking up a partnership, etc - and find yourself in a situation where you need ...
Tue, 12 Jul, 2022 at 10:40 AM
Cloud Retailer and the Log4j/Log4Shell Vulnerability
Overview The Apache Log4j software has made headlines recently with multiple vulnerabilities, including the Log4Shell exploit.  This threat is currently be...
Thu, 30 Dec, 2021 at 10:12 AM