Why Deposits don't show up in a customer's purchase history

Modified on Tue, 12 Jul 2022 at 11:57 AM

Overview

    This is because Deposits are not considered "purchases" they are money set aside to go towards a future purchase in the form of an order. While a Deposit will get a transaction number when you tender it, it will only show up in the "Sales Transaction Receipt Search" report.

   


Procedure

Once the order is complete, it will get a transaction number and the receipt will show that there was a deposit. The full order receipt can then be found in the customer's purchase history.


Below is an example of what an order receipt would look like in the customer's purchase history.





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