Overview

This article will cover the error, "The selected discount cannot be applied at the specified time because of the time filters", shown below.  This error will appear if a Custom Discount is attempting to be applied outside of the discount's specified time filter.  Note: The message does not specify the name of the discount.

This is typically only encountered when a Custom Discount is assigned to a Customer or a Loyalty Program.  Following the steps below, you can retain the discount settings while suppressing any time-related error message.

Procedure

1. Log into the BO
2. Navigate to Admin -> Custom Discounts
3. Search for any discounts that are configured with an expiration date/time
4. Edit the selected discount
5. Check the Suppress Time Message checkbox
   
   
   
   
6. Click Save
7. Repeat if necessary

References