RITE Help Desk

Overview     By default, redeemed loyalty points do not return to the customer’s balance after voiding or returning a transaction. To allow this functional...

Overview     Cloud Retailer's loyalty module is vast.  This document attempts to outline some of the things it is and is not capable of. Procedure...

Overview    What happens when you have two customers within the same family that would like to share points but they each have their own loyalty account.  ...

Overview     A loyalty program is something you can use to retain customers and keep them coming back to your stores.  The basis of a loyalty program are &...

Overview    It is possible to set up a Loyalty Reward which will automatically apply points toward the purchase of an item sufficient to make that item &qu...

Overview    This article will detail how to use gift cards as loyalty rewards.   Procedure Prerequisites To use gift cards as loyalty rewards, you mu...

This article will go through the basics of creating a list of specific items to earn double points on all/specific days. It is assumed that an existing Loya...

Overview This guide will show you how to fix a discrepancy between a customer's total points as shown in the back office and the total points as shown...